I sent in a briar pipe purchased in 1973. The stem was riddled with holes, the bowl was caked beyond recovery and the briar had no finish or shine left. But that pipe had been thru over 40 years with me. I simply didn’t know what could be done to save it.
My pipe was gone to your shop for less than 3 weeks. When I opened the box it was returned in, it was as though I’d bought it a day ago and not yet smoked it! My old friend since college days was good as new.
You folks are fantastic, and I’ll be sure to carry your card in my wallet, to share with others whose pipes had been given up on. Wonderful service and pricing, and cordial phone support as well.