I had a couple pipes whose vulcanite stems had oxidized. I sent the two pipes to be restemmed, and all I knew is that I wanted acrylic stems to avoid oxidation. I told them “I trust your judgment on stem color and bend–do whatever you think looks good!” I tend to be picky, but I didn’t know how best to communicate my preferences. It’s like they read my mind. They also polished up the bowls gratis, it looks like. Excellent work. I’ll be sending them two more older and oxidized pipes for similar repairs soon.