After over 50 years of pipe smoking, I have yet for find a repair service as good and professional as Briarville. Rich is a great guy to work with. Always honest about services and can bring even the worst abused pipe to like new condition. The prices are fair and timlyness of returns is even better. I will always send my pipes to him until he retires from the business, which I hope is long before I am gone. Haha!