I’m new to smoking pipes. I bought 2 Savinelli estate pipes on Etsy. Living in Hawaii, there’s no one who will work on Savinelli pipes. Found out about Briarville from the local tobacco shop. Shot them an email and got a response very quickly. Sent my pipes in and they emailed back recommending just a restoration. Couldn’t be happier with the work that they did. Big thanks to the Briarville team.